Work every app store review from one queue across five stores. AI drafts replies in 100+ languages from your approved answers, and quality checks run after each reply publishes.
Most low-star app reviews never get a reply, and most replies that do go out are copy-paste. AppReply closes both gaps. It brings five app stores into one queue, drafts answers in 100+ languages from your own documentation, and then grades every published reply against your standards, catching wrong answers and off-brand tone in languages your team does not speak. Teams use it to raise reply coverage without adding headcount per language, and to find the recurring complaints worth fixing in the product.
AppReply is for mobile app and game teams with more review volume than they can handle by hand: one busy app, several store listings, or reviews in languages nobody on the team reads. Support and community teams use it to automate replies; product teams use it to find the recurring complaints worth investigating. It fits best where replies are brand-critical rather than tickets to close.
Connecting an app takes three clicks: choose Connect with Google, pick your account, and approve access. Only view-app-information and reply-to-reviews permissions are needed, not admin rights, and there are no service-account files to create. Teams migrating from AppFollow, ASODesk or AppTweak can reuse the same credentials. From there, set a reply rule, preview it against recent reviews, and switch on automatic publishing when you are happy with the results.
Reply coverage grows without adding headcount per language, and bad AI replies get caught before customers do, in languages nobody on the team can read. AppReply replaces five separate store consoles with one queue, surfaces recurring complaints early through topic detection, and routes findings to whoever owns the product decision. Every rule stays under control: each one can require approval, and any rule can be previewed against real reviews before it goes live.
AppReply is built by Rasliak Labs, a small team in Oslo, Norway. Customer data is never used to train shared AI models, and everything is encrypted in transit and at rest with GDPR-aligned handling. It handles 100,000+ replies a month and more than 1,000 reviews a day per app at peak, for teams behind apps and games with 1.7B+ combined downloads.
Pricing is freemium. Free: $0 forever, 1 app, 100 replies per month, 3 auto-reply rules. Standard: $79 per month billed yearly, 2 apps, 1,500 replies. Pro: $299 per month billed yearly, 10 apps, 5,000 replies, adds custom topics, MAX and Reply Quality. Enterprise: from $999 per month, volume based, managed setup. There is a 10-day Pro trial with no credit card, and a 14-day money-back guarantee on annual plans. Prices exclude VAT.
